Shop Policies

SHIPPING

  • Please allow 2-3 days to ship your order. This will include packaging & mailing time. You will receive shipping confirmation and tracking information immediately thereafter.

  •  After that point, any issues with delivery should be taken up with the USPS in your area. 

  • We ship most items via USPS Ground Advantage Mail.

SHOP POLICIES

RETURNS

Our goal is to make your online shopping experience as enjoyable and stress-free as possible.

If your purchased item doesn’t meet your expectations, you’re welcome to return it within 3 days for a full refund (excluding shipping). To qualify for a refund, the item must be returned in its original packaging, carefully packed in a bubble mailer, undamaged, and shipped via USPS First-Class Mail within 5 days of contacting me. Refunds will be issued after we receive and inspect the item.

Custom orders are not eligible for returns, exchanges, or refunds.

CANCELLATIONS

If you decide that you would like to cancel your order, please contact us at mark@marklennjohnson.com within 24 hours of your purchase.

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